Do’s & Don’ts

5Please Do

Be punctual when dropping off and collecting your dog
Make sure your dog has been exercised prior to attending the appointment
Where possible, give us at least 24 hours notice of any cancellation
Phone and let us know if you are running late as we operate an appointment only system. We may need to reschedule
Insure your dog against all eventualities. Whilst we hold the appropriate liability insurance we cannot accept responsibility for death, injury or illness to your dog whilst in our care
Bring your dog on a lead as the roadway outside our salon can get quite busy

Please Don’t

Bring your dog for an appointment if it is unwell, in season, pregnant or recently been neutered
Bring your dog to be groomed if it has fleas
Sedate your dog. If your dog requires to be sedated in order for it to be groomed, the grooming process should be carried out by a veterinary practice where the welfare of your dog can be closely monitored
Ask us to administer any form of medication e.g. flea/tick treatment. The only people legally allowed to administer medication are a registered vet and the dog’s owner


We groom strictly on a one to one, appointment only basis ensuring, your dogs experience is enjoyable and in a stress free environment.

We only use top of the range equipment and products.

Please take a look at some of the dogs we have groomed in the gallery, Facebook page or call 01482 500742 or 07840 557778 to make an appointment.